This course focuses on allowing you to perform to your full potential when delivering a presentation to colleagues, managers or customers. It has been designed to give you the necessary tools to prepare a presentation from the start and present it in a supportive environment with feedback.
This practical course provides a comprehensive foundation for new trainers in the design, development and delivery of a structured training session. The course is highly interactive with time for practice and feedback in order to encourage and promote confidence with the participants.
This course provides a practical guide on how to handle difficult people and situations effectively. During the session understanding diverse behaviours will play a central part of the course. Knowing how to react when faced with difficult, uncooperative or aggressive people in a professional and calm way. Being able to listen and respond to a complaint or a negative without losing confidence. You own experiences will be drawn on to enhance skills covered over the course.
This interactive workshop allows us to highlight the skills required for successful business networking. Putting some of the skills into practice when it comes to nerves and penetrating what looks like cliques or closed groups. Refining our introduction and considering how we leave the short interaction in a positive way as well as planning any necessary follow up.
To provide practical techniques and Project Management skills to those managers who are not necessarily experienced Project Managers but have to manage 'projects', contract mobilisations, refurbishments and the like as part of their day-today role or as a one off requirement. This interactive workshop gives the practical edge to anyone managing projects.
This course is for those who want to take more control of their workloads by organising tasks, people and themselves more effectively.